Global Privacy Policy - Worldwide

Introduction

Protecting your private information is our priority. This Statement of Privacy applies to smallerchunks.com and BetterDay Ventures LLC, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to SmallerChunks include smallerchunks.com. By using the SmallerChunks website, you consent to the data practices described in this statement.

Collection of Your Personal Information

To provide the services you request, SmallerChunks may collect personally identifiable information, such as:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Payment Information (bank account, card details, or other financial data as needed for ACH or payment processing)

Sensitive Personal Information: SmallerChunks works with trusted third-party payment processors (e.g., Stripe and Plaid) for securely managing payment data. All financial information is processed and stored by these services, not directly by SmallerChunks.

SmallerChunks may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Household Income

We do not collect personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you use our services. This may include:

  • Registering for an account
  • Signing up for services
  • Communicating with us for support
  • Submitting payment information for service use (e.g., ACH transfers, credit card payments)

We use your information to operate and deliver the services you request and may collect additional personal or non-personal information in the future.

Use of Your Personal Information

SmallerChunks collects and uses your personal information to:

  • Facilitate rent or other payments on your behalf.
  • Operate and improve the service.
  • Provide communications, updates, and relevant information related to the services you use.
  • Ensure compliance with legal and regulatory requirements.

We may also use your information to notify you of new services or offers from SmallerChunks or its partners, but only if you have opted into such communications.

Sharing Information with Third Parties

SmallerChunks does not sell, rent, or lease your personal information to third parties. However, we may share data with trusted partners, including:

  • Stripe: To process payments securely, manage ACH transactions, and handle any financial aspects of the service.
  • Plaid: For securely verifying and accessing your financial accounts.
  • Service providers for customer support, statistical analysis, or communication purposes (such as email or postal mail).

All third parties with access to your information are prohibited from using it for anything other than providing services to SmallerChunks, and they are required to maintain the confidentiality of your information.

SmallerChunks may disclose personal information without notice if required by law or to protect the rights or property of SmallerChunks, or to prevent harm to users or the public.

Security of Your Personal Information

SmallerChunks takes the following security measures to protect your data:

  • Access Control: Employees are assigned role-based access levels (Zero Access, Read-Only, Admin) based on their job function. Employees have the least amount of access required to perform their duties.
  • No Download Policy: Downloading customer data to local devices or hard drives is strictly prohibited. Violation of this policy may result in termination.
  • Encryption: All personal and sensitive data, including payment information, is encrypted both in transit and at rest.
  • Incident Response Plan: In the event of a data breach or security incident, SmallerChunks has a detailed protocol for identifying, containing, and resolving the issue. This includes notifying impacted users (e.g., Stripe, Plaid) and restoring affected data systems.

While we take appropriate security measures, no system can guarantee complete protection. By using our service, you acknowledge the inherent risks of transmitting information online.

Incident Reporting and Response

If unauthorized access to your data is detected, SmallerChunks will:

  1. Identify and contain the issue (e.g., disconnect affected systems).
  2. Notify impacted users, including third-party service providers like Stripe and Plaid.
  3. Restore and verify the integrity of your data.
  4. Provide ongoing updates on corrective actions.

Opt-Out of Sale or Disclosure of Personal Information

We respect your privacy rights under applicable laws (such as the California Consumer Privacy Act). You have the right to:

  • Know what personal information is collected, sold, or disclosed.
  • Opt-out of the sale or disclosure of personal information.

To exercise your rights, visit the opt-out section of our website or contact us directly.

Automatically Collected Information

SmallerChunks may collect data about your device and browsing activity, including:

  • IP address
  • Browser type
  • Referring website
  • Access times

This data is used for security, service improvement, and user experience personalization.

Right to Deletion

You have the right to request the deletion of your personal information, subject to certain exceptions (such as compliance with legal obligations or ongoing transactions). Upon a verified request, we will:

  • Delete your personal information from our records.
  • Request service providers, like Stripe or Plaid, to delete your information from their systems if required.

Third-Party Services and External Data Storage

SmallerChunks may store your data on third-party servers provided by trusted hosting vendors. Payment data is processed and stored by Stripe and Plaid.

We are not responsible for the content or privacy practices of external sites. We encourage you to review the privacy policies of any website you visit.

E-mail Communications and Opt-Out

You may receive communications from SmallerChunks regarding your account or services. If you wish to opt-out of marketing or promotional emails, follow the instructions in the email or contact us directly.

Changes to This Statement

SmallerChunks reserves the right to update this Privacy Policy as needed. Any changes will be communicated through email and a notice on our website.

Contact Information

SmallerChunks welcomes your questions or comments regarding this Privacy Policy. If you believe we have not adhered to this policy, please contact us:

BetterDays Ventures LLC
1815 Purdy Ave, Miami Beach, FL 33139
Email: hello@smallerchunks.com

‍Effective Date: August 23, 2024